Brands We Service

Acer (Aspire, Swift, Vero, etc.)

Acer manufactures a variety of affordable and fairly reliable consumer-grade computers. Unfortunately damage can happen, and sometimes plastics deteriorate. Acer parts are usually fairly affordable, though they can be a little tough to find sometimes.

Learn more about Acer at acer.com.

Alienware (Area 51, etc.)

Alienware gaming laptops are manufactured by Dell, and can have problems both common to all laptops (like dust build-up, faltering batteries, and broken screens), and unique. Parts are pretty consistently available, but some repairs can get quite expensive as Alienware laptops are built in an unfortunately very difficult-to-disassemble way!

Learn more about Alienware at alienware.com.

Apple (MacBook, iMac, etc.)

Apple, long known for their design-forward and quality experience-above-all ethos, still manufactures some of the best computers you can buy – at a high price. Unfortunately they are not exactly champions of repairability, and they’re quite strict about parts replacements, so things can get tough. For some modern Macs, it might even be best to let Apple do the work – but since their repair policies frequently dictate extremely expensive repairs for even some simple issues, it’s worth having us take a look before visiting the Genius Bar!

Visit our Mac repair info page for more details about what we can do for you.

Learn more about Apple at apple.com.

ASUS (ZenBook, Zephyrus, etc.)

ASUS offers a wide selection of laptops, including many that are both affordable and very appealing. They also manufacture some of the best gaming laptops on the market!

Sadly, ASUS doesn’t directly sell replacement parts, though. Many parts are available on through gray markets such as eBay, but they require careful shopping and visual matching to be sure you’re getting the right thing. They usually ship directly from China, so there may be a bit of a wait involved.

Learn more about ASUS at asus.com.

Dell (Inspiron, XPS, Latitude, etc.)

One of the largest US-based computer companies, Dell makes a wide variety of desktop and laptop computers for businesses, consumers, and gamers. Dell parts are widely available, and most models are considered quite repairable, outside of the XPS line (that premium thinness comes at a cost!), but even those can sometimes be rescued.

Learn more about Dell at dell.com.

Framework (13, 16)

Spearheading the right-to-repair revolution(?) in laptops is Framework, whose built-to-order (or DIY) devices maximize repairability and parts availability. If you don’t care to do it yourself, you can have us handle your Framework assembly or repair!

Learn more about Framework at frame.work.

Gigabyte (Aero, etc.)

Gigabyte is “small-time” in that they don’t sell a ton of devices in the US. Their products – mostly gaming laptops – are perfectly decent, but they can be a bear to find replacement parts for.

Learn more about Gigabyte at gigabyte.com.

HP (Omnibook, Envy, etc.)

HP, basically tied with Dell for American ubiquity, manufactures dozens of SKUs, from consumer-grade products like the Omnibook (previously known as Pavilion, Envy, or Spectre depending on design), to business-grade products like the ProBook and Elitebook.  HP parts are generally easy to acquire, and repairability (on all but the cheapest models, whose plastics tend to disintegrate with age) is quite good for the most part.

Learn more about HP at hp.com.

Lenovo (ThinkPad, Yoga, etc.)

Originally famous for their ThinkPads (now a business product), this legacy IBM brand now produces a wide variety of consumer-grade and business-grade laptops and desktops, including the IdeaPad series, the Yoga lineup, the (sadly quite flimsy) Flex products, and Legion gaming laptops. Lenovo products are generally pretty good, and while parts availability can be hit or miss, many of their devices are very repairable.

Learn more about Lenovo at lenovo.com.

LG (Gram, Ultra PC, etc.)

Korean brand LG manufactures some of the lightest laptops you can buy, and are generally well-reviewed and well-liked, though their laptops’ secondary traits have fallen behind the competition. Since they don’t sell a lot of units in the US, parts can be extremely difficult to acquire, but it’s usually possible with some patience (and expense.)

Learn more about LG at lg.com.

Microsoft (Surface Laptop)

While unfortunately many of Microsoft’s products (the Surface and Surface Book in particular) are basically completely unrepairable, their Surface Laptop lineup has made dramatic improvements in this department over the last few years, especially the latest one.  These can be a great choice for something sleek that runs Windows at its best, but try to be careful with it – replacement parts are quite pricey!

Learn more about Microsoft at microsoft.com.

MSI (Katana, Stealth, etc.)

MSI, famous for their desktop computer components like GPUs and motherboards (which are great!) also makes laptops (which are not great). Appealing thanks to low price points and a lot of performance, these laptops frequently fall short in the build quality department, with hinges that break and fans that go bad. MSI parts can be tough to find sometimes, especially for newer models, but some parts fail so commonly that they become widely available.

Learn more about MSI at msi.com.

Razer (Blade, Book, etc.)

Sleek and shiny, Razer’s laptops (mostly gaming laptops, but lately they’ve been exploring the luxury productivity market) are fairly well built and performant, but some of the focus on looks unfortunately takes a toll on reliability and repairability. Parts can be expensive, but we can usually help you with things like displays, DC jacks, and batteries!

Learn more about Razer at razer.com.

Samsung (Galaxy Book, etc.)

Like LG, Samsung doesn’t sell a ton of laptops in the US. Replacement parts can be extremely tough to find, and broken screens are frequently a total loss proposition. That said, it can’t hurt to have us take a look and see what we can do for you!

Learn more about Samsung at samsung.com.

Valve (Steam Deck)

It’s still amazing to us that the best value gaming PC you can buy today is a handheld. Thankfully, with the Steam Deck, Valve created a device that’s both affordable and very repairable! If your joystick has gone bad, screen has broken, or battery has gone flat, we can help you out!

Learn more about Valve at steampowered.com.

Chromebooks (all brands)

Chromebooks are affordable, simple alternatives to Windows/Mac laptops that offer a web-focused interface and makes the user experience as easy as possible. These aren’t for everybody, but can be great for many!

With their affordability, there definitely is an element of disposability – with things like broken displays frequently costing half the price of the laptop – or more – to replace! That said, many parts can be replaced at a reasonable cost, so we can definitely take a look and see what we can do for you.

Learn more about Chromebooks at google.com.