Just walk in!  No appointments needed  ·  Open Mon-Fri 10AM-6PM, closed weekends  ·  FAQ

Operations Status: Diagnostics and most common repairs are usually completed within 24 hours (many same-day), unless special-order parts are needed. Most ordered parts arrive in 1-3 business days if available domestically. We do not offer paid prioritization (“rush fees”), and all repairs are treated with the same urgency and care at all times.

Convenient Location

Right in the heat of Durham!

We’re found in the historic 9th Street shopping district among other locally-owned small businesses. With easy parking right streetside and even directly outside our door, you’ll be in and out in no time.

Fast and Easy

Quick check-ins, rapid repairs!

We complete most simple repairs within 24 hours. If parts are needed, it usually just takes a few days to order them. Can’t handle the downtime? Rental laptops are available!

A Talented Team

Real humans with real skills!

Our 100% local team of computer enthusiasts are here to carefully listen to your problem and needs and help you find a solution, with explanations you can understand.

Don’t panic!

Since 2010, The Computer Cellar has been Durham’s favorite repair shop for desktop and laptop PCs and Macs. Whether it’s a water spill, broken screen, or malware infestation, we can help you get it fixed or advise you on the next steps to take! We’ve got the experience to repair your devices with skill and care, while communicating in terms you can understand.

Computer running slowly?

We can probably give it a kick in the pants by replacing a failing hard drive or cleaning up your software to free up resources!

Running out of free space?

We might be able to identify what’s eating all your storage – or can even install more storage so you have room for all your stuff!

Need data recovered, consolidated, or transferred?

Whether you have an old external hard drive acting up, a stack of floppy disks you found in the attic, or even if you need help moving data from an old computer to a new one, we can assist with both data transfer and logical data recovery. We also can refer you to reputable forensic data recovery labs if your disk is damaged beyond our ability to recover.

Had a little accident?

We replace broken and cracked displays, fix snapped hinges, repair laptop body damage, replace broken DC jacks, and clean up liquid spills. We work with a trusted local partner for some board-level repairs, too, so you can get booted back up as soon as possible!

We also replace batteries, speakers, and other odds and ends that may wear out or break. Whatever we’re working on for you, we’ll keep an eye out for other potential problems so you can catch them before they wreck your week!

Looking for the custom PC of your dreams?

We can spec out and build a custom gaming or workstation desktop PC for you. We work in close collaboration with you while determining your needs and picking the best setup for your use case and budget.

Want an inexpensive laptop that doesn’t suck?

We sell affordable, reliable refurbished laptop and desktop PCs. Everything we offer comes from legitimate, vetted sources, and gets thoroughly cleaned, tested, and/or repaired. Get a high-quality laptop at a fraction of the original price, with a clean OS and no bloatware. If we wouldn’t sell it to our own family, we won’t sell it to you.

There’s a few things we don’t offer right now…

We currently don’t offer phone/tablet repair, game console repair (with some exceptions for older consoles), support for legacy operating systems (with some exceptions), in-home services, pickup, or delivery, or any work involving cyberstalking, “gangstalking”, or other cybercrimes.

How to get started:

For everything else, come see us! You can drop in any time we’re open (repairs are walk-in only, no appointments needed), and we’ll get your info and take a look at your problem. Most diagnostics and many repairs are done within 24 hours, and we’ll stay in regular contact via text, phone, or email to keep you informed and offer options. If you haven’t been here before, please also check our location information page – there’s convenient parking right outside our door!

A few other details:

We have rental computers available if you can’t handle the separation anxiety, though we’ll work with you to minimize how long we have your device, especially when parts need to be ordered. You may also want to check out the FAQ and see if the question you’re about to call us about isn’t answered there.

Oh, yeah – don’t forget the mini-museum!

We’ve got a small collection of classic PCs, terminals, Macs, 8-bit micros, and other retro technology. Whether you need a repair or not, it’s free to drop in and look at the displays. Enjoy the nostalgia solo, or feel yourself age in real-time while you explain to your kids how amazing the Commodore 64 was. Most items have information tags with QR codes to link you to more information, and if we have the free time, we’re happy to chat!

We respect you, and we respect your data.

Please review our privacy policy for information about our practices and safeguards.

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